FAQ - Frequently Asked Questions!

Can I request a refund for a digital product?

Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. Please ensure that the product is what you need before completing your purchase. If there’s an issue, please reach out to us, and we’ll work to resolve it.

 

What do I do if I didn’t receive my download link?

Check your email inbox (and spam/junk folder) for an email with the download link. If you still cannot find it, please contact @uplash.beauty, and we will assist you in accessing your product.

 

Can I download my digital product multiple times?

Yes, you can download your digital product as many times as needed, but please note that download links may expire after a certain period or number of downloads for security reasons.

 

What is a digital product?

A digital product is an item that is delivered electronically, such as eBooks, courses, training materials, guides, templates, or software. You can download or access your purchase immediately after payment.

 

How do I access my digital product after purchasing?

Once your payment is confirmed, you will receive an email with a download link or access to the relevant content in your account. Simply follow the instructions provided to access your product.

 

 Can I share the digital products I purchase?

Our digital products are for personal use only. Please refrain from sharing or distributing them without permission.

 

 What if I have trouble downloading or accessing my product?

If you encounter any issues, please contact our support team via email at uplashbeauty@gmail.com or through our website’s contact form. We’ll assist you in resolving the issue as quickly as possible.

 

 Do I need any prior experience to take the course?

No, the course is designed for anyone looking to start their career in the lash industry. You’ll learn everything from the basics to advanced techniques.

 

Will I receive a certificate after completing the course?

Yes! You will receive an official certificate upon successful completion of the training.

 

Do I need to bring my own model?

You will need two live models for practice. One of them can be a friend, or I can assist in arranging models if needed.

 

What is included in the lash kit?

Your professional lash kit includes all the essential tools, adhesives, lashes, and accessories needed to start your lash journey.

 

Will I get help after completing the course?

Yes! You will receive lifetime mentorship and support, including business advice, troubleshooting, and marketing guidance.